Recall Information
SAFETY RECALL NOTICE
Ricky Joy Sour Crush Rolling Liquid Candy in blue raspberry, strawberry, watermelon and apple flavors
The candy’s rolling ball can detach from the product’s container into a child’s mouth, posing a choking hazard for consumers. There have been no reports of incidents.
STOP USING AND KEEP OUT OF CHILDREN’S REACH
Fill out the form below to register for a refund for your recalled product. Once you register, we will email you a pre-paid shipping label to return the recalled product to us.
Refund amounts vary depending on the condition of the product, as described in the recall program. Upon receipt and verification of the returned product, the applicable refund will be issued.
Refund amounts are as follows:
- $3.00 per unit for recalled products that are not empty and not expired.
- $1.50 per unit for recalled products that are empty and/or expired.
Consumers must return the complete product, including the cap and all labels. Once the returned product has been received and verified, the applicable refund will be issued.
FAQ
Why are you recalling the candy?
The candy’s rolling ball can detach from the container, which poses a choking hazard.
Have there been any incidents or injuries?
We have not received any reports of incidents or injuries, but we are recalling the candy because of the risk of injury.
What products are covered by the recall?
All flavors of the Ricky Joy Rolling Liquid Candy that are not empty of liquid candy.
How do I participate in the recall?
Please register by filling out the form above. We will send you a pre-paid shipping label so you can return the candy to us. You must return the complete product, including the cap and all labels, so that we can verify that this is the recalled product.
How much will my refund be?
Eligible products that are not empty or expired will receive a $3 refund. Products that are empty and/or expired will receive a 1.5$ refund.
My product seems fine, can I continue using it?
No. You should immediately stop using the candy and keep it out of children’s reach. Please register for the recall by filling out the form above.
Can I return the product to a store?
No. Please return the unit to us so we can issue the refund and keep track of the products.
How can I contact you if I have any more questions?
You can call us at 404.975.0352, or email us at: recall@rickyjoy.com