Privacy Policy

THE RICKY JOY COMPANY’S PRIVACY POLICY
This Privacy Policy describes how https://rickyjoy.com/collections (the “Site” or “web”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Contact Information
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@rickyjoy.com or by mail using the details provided below: International Trade Imports LLC dba The Ricky Joy Company, 253 Castleberry Industrial Drive, Cumming, GA, 30040, United States.
2. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
• Device information
o Purpose of collection: to load the Site accurately for you, and to perform analytics 
on Site usage to optimize our Site.
o Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
o Disclosure for business purposes: shared with our processor Shopify.
o Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Order information
o Purpose of collection: to provide products or services to you to fulfill our contract, 
to process your payment information, arrange for shipping, and provide you with 
invoices and/or order confirmations, communicate with you, screen our orders for 
potential risk or fraud, and when in line with the preferences you have shared with 
us, provide you with information or advertising relating to our products or services.
o Source of collection: collected from you.
o Disclosure for a business purpose: shared with our processor Shopify.
o Personal Information collected: name, billing address, shipping address, payment 
information (including credit card numbers), email address, and phone number.
• Customer support information
o Purpose of collection: To provide assistance with orders, resolve issues related to 
purchases, shipping, returns, and general inquiries about products or services.
o Source of collection: Collected directly from you when you contact us via email, 
phone, or through our website’s contact form.
o Disclosure for business purposes: Shared with service providers that help us 
manage customer support, such as Shopify (platform), email service providers, and 
any third-party helpdesk or CRM tools used to process support requests.
o Personal Information collected: Name, email address, phone number, order 
details, shipping/billing address, and any additional information you provide 
during the support interaction (e.g., screenshots, descriptions of issues).
Purpose of collection: to provide customer support.
o Source of collection: collected from you
o Disclosure for a business purpose: Shared with vendors that help us manage 
customer support, such as: Shopify (platform and order management), Shipping 
and fulfillment partners (e.g., USPS, UPS, FedEx).
o Personal Information collected: Name, email address, phone number, order details (products purchased, order number), shipping and billing address and any additional information you provide during support interactions (e.g., screenshots, 
descriptions of issues).
Minors
The Site is not intended for individuals under the age of 13 years of age. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
• With our vendors, who may receive Personal Information in connection with the work 
they perform on our behalf, including e-commerce platforms, technology providers, and other operational partners. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: 
https://www.shopify.com/legal/privacy. 
• For compliance purposes, we may share your Personal Information to comply with 
applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 
• Important: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator optin data and consent; this information will not be shared with any third parties. 
• Operational Use Only: We only use your Personal Information to manage and resolve 
logistical and operational matters related to your purchase (for example, order fulfillment, shipping, and customer support).
Behavioural Advertising
We use your Personal Information to improve your shopping experience and optimize our operations. This includes using your Personal Information to provide you with targeted 
advertisements or marketing communications we believe may be of interest to you, as well as transactional messages related to your purchase activity (for example, abandoned cart reminders).
For example:
• Google Analytics: We use Google Analytics to help us understand how our customers use 
the Site. You can read more about how Google uses your Personal Information here: 
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google 
Analytics here: https://tools.google.com/dlpage/gaoptout.
• Marketing and Advertising Platforms: We work with platforms such as Shopify and Meta to display ads and analyze aggregated sales data. These platforms use information related to transactions and site activity, but we do not share personal information such as email addresses. Buyer information is only used for operational and logistical purposes related to completed purchases.
• Shopify Audiences: We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
• Klaviyo: We use Klaviyo to send automated messages to customers in specific scenarios (for example, reminders for abandoned carts). Klaviyo connects internally with our Shopify and Meta accounts to enable these processes. For more details on how Klaviyo handles data, please refer to their Privacy Policy.
• Advertising Agency: We also collaborate with an e-commerce advertising agency that 
analyzes Google Analytics metrics and aggregated sales data. This agency does not access 
personal or sensitive customer information.
You can opt out of targeted advertising by using the following links:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalizedads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s 
opt-out portal: https://optout.aboutads.info/. 
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s 
opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Upon messaging opt-in, the end user agrees to receive messages from Ricky Joy regarding order updates, account notifications. End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at contact@rickyjoy.com.
Lawful basis
Our company is based in the United States and processes personal information in compliance with applicable U.S. laws, including state privacy regulations such as the California Consumer 
Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). We collect and use personal 
information for the following purposes:
• To fulfill your orders and provide requested services;
• To comply with legal and regulatory obligations;
• To detect and prevent fraud or security incidents;
• For operational purposes necessary to run our business.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
We do not engage in automated decision-making that produces legal or significant effects on our customers. Any fraud prevention measures used by our service providers (such as Shopify) are limited and do not have a significant impact on your rights.
Examples of these measures include:
• Temporary blacklist of IP addresses associated with repeated failed transactions (persists for a few hours).
• Temporary blacklist of credit cards associated with blacklisted IP addresses (may persists for a few days).
Selling Personal Information
We do not sell Personal Information as defined under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). We only share Personal Information with service 
providers to operate our business and fulfill your orders, as described in this Privacy Policy.
California residents have the right to opt out of any future sale or sharing of their Personal Information. To exercise this right, please contact us using the information provided in the “Contact” section.
Your rights
You agree to receive communications by text message (Type of messaging) from Ricky Joy. You may opt-out by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply. You may review our Privacy Policy (Hyperlink) to learn how your data is used.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use cookies to optimize your experience on our Site and to provide our services. Cookies help us remember your preferences, improve site functionality, and analyze performance. Below is a list of cookies commonly used on our site:
Cookies Necessary for the Functioning of the Store
Name Function Duration_ab
Used in connection with access to admin. - 2y
Name Function Duration_secure_session_id
Used in connection with navigation through a storefront. - 24h
_shopify_country
Used in connection with checkout.
session
_shopify_m Used for managing customer privacy settings. - 1y
_shopify_tm Used for managing customer privacy settings. - 30min
_shopify_tw Used for managing customer privacy settings. - 2w
_storefront_u Used to facilitate updating customer account information. - 1min
_tracking_consent Tracking preferences. - 1y
c
Used in connection with checkout. -1y
cart Used in connection with shopping cart. -2w
cart_currency Used in connection with shopping cart. - 2w
cart_sig
Used in connection with checkout. -2w
cart_ts
Used in connection with checkout. - 2w
cart_ver Used in connection with shopping cart. - 2w
checkout
Used in connection with checkout. - 4w
Name Function Duration
checkout_token
Used in connection with checkout. 1y
dynamic_checkout_shown_on_cart
Used in connection with checkout. - 30min
hide_shopify_pay_for_checkout Used in connection with checkout.
session keep_alive Used in connection with buyer localization. - 2w
master_device_id
Used in connection with merchant login. - 2y
previous_step
Used in connection with checkout. -1y
remember_me
Used in connection with checkout. -1y
secure_customer_sig
Used in connection with customer login. - 20y
shopify_pay Used in connection with checkout. -1y
shopify_pay_redirect
Used in connection with checkout. - 30 minutes, 3w or 1y 
depending on value
storefront_digest
Used in connection with customer login. -2y
tracked_start_checkout
Used in connection with checkout. -1y
checkout_one_experiment
Used in connection with checkout.
session
Reporting and Analytics
Name Function Duration
_landing_page Track landing pages. - 2w
_orig_referrer Track landing pages.- 2w
_s Shopify analytics. -30min
_shopify_d Shopify analytics. session
_shopify_s Shopify analytics. -30min
_shopify_sa_p Shopify analytics relating to marketing & referrals. - 30min
_shopify_sa_t Shopify analytics relating to marketing & referrals. - 30min
_shopify_y Shopify analytics. -1y
_y Shopify analytics. -1y
_shopify_evids Shopify analytics. session
_shopify_ga Shopify and Google Analytics. session
Additional Cookies and Tracking Technologies
We also use cookies and tracking technologies from third-party services for analytics and marketing purposes, including:
• Google Analytics – https://policies.google.com/technologies/cookies
• Klaviyo – https://www.klaviyo.com/legal/privacy-policy
• Meta (Facebook/Instagram) – https://www.facebook.com/policies/cookies/
• For a full and updated list of Shopify cookies, visit https://www.shopify.com/legal/cookie
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: 
www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
Modifications 
We reserve the right, at our discretion, to change, modify, add or remove portions of this policy from time to time. You can always find out about any such changes, and access the most current version of this Electronic Privacy Policy, by clicking “Privacy Policies” on the homepage of our websites.
Last updated: 12.10.2025